Shipping policy

Shipping Policy

  1. Delivery Area 1.1. We, orkida.shop, deliver our products through shipping services in Albania and Kosovo.

  2. Delivery Time 2.1. Delivery time depends on your location and may vary depending on the transport service and the chosen destination. 2.2. We will make efforts to ensure that deliveries take place within the estimated timeframe, but we cannot guarantee the exact delivery time.

  3. Delivery Costs 3.1. Delivery costs depend on the weight, size and destination of the purchased product. 3.2. Delivery costs will be displayed during the purchase process and will be visible before you complete payment.

  4. Delivery Address 4.1. We will send the products to the address provided during the purchase process. Please ensure that the address details are accurate and complete.

  5. Product Description and Packaging 5.1. We use accurate product descriptions, and products are carefully packaged to minimise the risk of damage during delivery. 5.2. Please check the products and notify our team if you discover any damage upon delivery.

  6. Shipment Tracking 6.1. We provide a shipment tracking number for products that are sent. You can use this number to monitor the status of your shipment through the transport services.

Please read this Shipping Policy carefully and contact us if you have additional questions or need assistance with shipments and deliveries. We are committed to providing the best possible service when delivering our products.